Holiday Inn & Suites - Dubai Festival City By Ihg Skyline photoHoliday Inn & Suites - Dubai Festival City By Ihg Facilities photoHoliday Inn & Suites - Dubai Festival City By Ihg Exterior photo

Holiday Inn & Suites - Dubai Festival City By Ihg – A Favorite for Families in Dubai

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Check rooms and rates
From$76 /night
Check-in
23Jun
Check-out
24Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gateway Avenue, Dubai, 0
-
Close to Dubai Festival City Mall
Great
8.8
9.1
/10
4.7
5.0
/5

4-star urban escape in Dubai Festival City

Amenities

Holiday Inn & Suites Dubai Festival City boasts 496 well-appointed guest rooms, each designed for both leisure and business travelers. The hotel includes an outdoor pool, a well-equipped gym, and a full-service spa known as Dreamworks Spa. Direct access to Dubai Festival City Mall enhances the shopping experience with over 500 retail stores and 150 dining options.

Rooms

Spacious guest rooms offer breathtaking views of Dubai Creek or the city skyline, featuring modern decor and comfortable furnishings. Each room is supplied with a mini refrigerator, in-room safe, and a work desk with lamp. Accommodations comfortably host families, with children under 12 staying and dining for free when sharing with parents.

Location

Situated just 10 minutes from Dubai International Airport, the hotel provides a complimentary shuttle service to the airport and the nearest metro station. Directly connected to Dubai Festival City Mall via a bridge, guests have access to a range of shopping, entertainment, and dining options. Nearby attractions include the iconic Burj Khalifa and the awe-inspiring IMAGINE show.

Wellness

The Dreamworks Spa offers a variety of rejuvenating treatments, including soothing massages, facials, and bespoke services. Guests can unwind by the outdoor pool or stay active in the fully equipped gym available on-site. The wellness experience is designed to support relaxation and rejuvenation during the stay.

Dining

On-site dining options include Zeste Café, which serves wholesome dishes along with Starbucks coffee, and Sirocco, featuring international cuisine crafted by skilled chefs. Joe's Backyard is the hotel's trendy BBQ venue on the 19th floor, offering striking skyline views and flavorful grilled specialties. Children under 12 enjoy complimentary meals when dining from the main menu at the hotel's restaurants.

Highlights

Location: 10 minutes from Dubai International Airport

Rooms: 496 guest rooms with stunning views

Dining: Three on-site restaurants

Wellness: Dreamworks Spa offering various treatments

Family-Friendly: Kids stay and eat free program

“I like that this hotel has direct access to Dubai Festival City Mall, which makes shopping sprees incredibly easy; plus, families will appreciate the VIK program and complimentary breakfast for the kids. Joe's Backyard, with its BBQ and skyline views, is a standout feature, though the soft beds might not be for everyone. A solid choice for those seeking a blend of convenience and family-friendly amenities.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room Terrace
    2 persons
    28 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Standard King Room Terrace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Standard Room
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Holiday Inn & Suites - Dubai Festival City, a delightful array of dining venues awaits, showcasing international flavors in inviting settings. Guests can enjoy wholesome meals crafted to accommodate various dietary preferences, all while soaking in the modern, family-friendly atmosphere.
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo
Holiday Inn & Suites - Dubai Festival City By Ihg Restaurant photo

Zeste

International
Ambiance
Family-friendly, modern
Key Offerings
Zeste Café serves a variety of natural and healthy delights to keep energy levels up throughout the day. With a special benefit where up to 2 kids under 12 eat free from the main menu, it is perfect for family dining.
Reservation
no
07:00 - 23:00, daily

Sirocco

International
Ambiance
Family-friendly, modern
Key Offerings
Sirocco offers a delightful menu featuring halal options for breakfast and dinner, providing a cozy setting perfect for family gatherings with flavors that cater to everyone.
Reservation
no
06:30 - 23:00, daily

Joe's Backyard

American
Ambiance
Modern
Key Offerings
Joe's Backyard is the place to unwind in the evening with a laid-back atmosphere and an American-inspired menu, perfect for casual dining while enjoying fresh grill options in a vibrant setting.
Reservation
no
17:00 - 01:00, daily

Holiday Inn & Suites - Dubai Festival City By Ihg Location

Gateway Avenue, Dubai, 0
Explore Dubai
Activities Near Holiday Inn & Suites - Dubai Festival City
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Dubai Festival City Mall
Dubai Festival City Mall
17 minutes' walk
Vibrant shopping destination with over 400 stores, dining options, and entertainment, perfect for families and shopping enthusiasts.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Home to live dolphin and sea lion shows, offering an unforgettable experience. Check for special events and shows.
Ras Al Khor Wildlife Sanctuary
10 minutes' drive
A serene nature reserve featuring mangroves and diverse bird species, ideal for a peaceful escape from the city.
Festival City Laser Show
10 minutes' walk
Spectacular nightly light and sound show, set against the stunning backdrop of water, highlighting Dubai's modern artistry.
Al Badia Golf Club
10 minutes' walk
Challenging golf course set in lush surroundings, perfect for golf enthusiasts and casual players alike. Book tee times in advance.
Yoga Classes at Festival City
5 minutes' drive
Relaxing outdoor yoga sessions offered on weekends, suitable for all skill levels. Bring your mat and enjoy the serene environment.
Dolphin Interaction Program
8 minutes' drive
Unique program allowing close encounters with dolphins, addressing thrill-seekers' desires for unforgettable experiences.
Sirocco
4 minutes' walk
Mediterranean-inspired dishes in a stylish setting. Popular for its seafood and vibrant atmosphere. Reservations recommended.
PF Chang's
10 minutes' walk
Casual dining offering Asian fusion in an elegant environment. Notable for its signature lettuce wraps and dim sum.
Applebee's
8 minutes' walk
American grill serving comfort food favorites in a relaxed atmosphere. Ideal for families and groups, with gluten-free options available.
Novo Cinemas - Dubai Festival City
10 minutes' walk
Modern cinema featuring the latest blockbusters with state-of-the-art viewing experiences. Family-friendly with diverse film selections.
Irish Village
Irish Village
10 minutes' drive
Lively pub with live music and a warm atmosphere. Great for enjoying local and international beers while catching a sports game.
Tips on navigating the city
  • City Centre
    Dubai 11 min  ·  4.2 mi
  • Airports
    Dubai (DXB) 11 min  ·  4.2 mi
    Dubai Creek SPB (DCG) 11 min  ·  4.3 mi
  • Train
    Creek Station 26 min  ·  1.3 mi
    Dubai Healthcare City Station 6 min  ·  2.4 mi
  • Underground
    Creek 26 min  ·  1.3 mi
    Emirates 27 min  ·  1.4 mi
  • Bus
    Bus stop 2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 75 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Spanish, Chinese, Russian, Turkish, Arabic, Hindi, Tagalog / Filipino
Number of floors:
19
Number of rooms:
195
Former name
holiday inn & suites - dubai festival city mall by ihg

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently appreciate the hotel's convenient connection to Dubai Festival City Mall, providing easy access to shops and restaurants. The spacious rooms often feature nice views, sometimes overlooking the creek and Dubai skyline, and are equipped with amenities like a mini-fridge and coffee/tea making facilities. While many enjoy the buffet-style breakfast and dinner, some guests have mentioned the desire for more variety in the meals. Complimentary parking is available under the hotel, adding to the overall value.
Show moreShow less
Review score
Based on 7119 verified reviews
9.6 /10
Perfect
97 %
Recommend
Location
9.1/10
Staff
9.1/10
Value for money
8.6/10
Facilities
8.8/10
Pros
Excellent location
Welcoming staff
Good breakfast
Convenient mall
Cons
Small pool
Weak internet
Limited cutlery
Guest reviews
based on 7119 reviews
9.6/10
based on 4837 reviews
8.8/10
Johnny from United States
Single
Standard Room
3 nights in November 2025
|
Reviewed: January 18, 2026
9.3/10

Convenient Stay Near Festival City

helpful staff convenient location good selection
I found the staff cute and helpful. The location is very convenient to Festival City Mall. Breakfast had a good selection of options. The ballroom setup was professional, which impressed our clients during the iftar gathering. The food at the iftar was well-received.
I found the in-house entertainment limited. This.
Facilities
9/10
The hotel offers a ballroom perfect for gatherings. The pool is accessible to guests. There is a direct connection to the festival city mall, a great advantage for shopping or leisure activities.
Location
9/10
The hotel is located beside the festival city mall and ikea. It is also about a 10 to 15 minute drive to the dubai mall. This provides easy access to shopping, dining, and entertainment options.
Rooms
9/10
The rooms feature comfortable beds and a quiet environment. There are different room types. Rooms have waterfront views.
Service
10/10
The staff is very kind. They go above and beyond to provide good service. The hotel even provided low sodium water, a thoughtful touch.
0 Helpful
|
Show less
avery from united states
Business traveller
standard waterfront view
4 nights in November 2025
|
Reviewed: November 25, 2025
9.7/10

a wonderful stay with fantastic mall access

convenient passageway delicious food helpful staff considerate care
the passageway directly connecting the hotel to carrefour and the festival mall was convenient , saving both time and transportation costs. the open buffet for all meals impressed me , as all their dishes were delicious and varied. chatu and dona, the staff members , were helpful and always cheerful. i greatly appreciated the fruit selection i received when i had to isolate in my room.
The housekeeping wasn't perfect .
Rooms
9/10
the room was spacious, quiet, and clean. two complimentary bottles of water were provided daily, alongside a boiler, coffee, tea, a mini-fridge, and a safe. the rainfall shower and comfortable bed enhanced the experience.
Location
10/10
the hotel's location offered direct access to festival city mall, a considerable advantage for shopping and dining. a bus station is conveniently located near the mall, with access to public transport without extensive walking. this connectivity made exploring the area simple.
Service
10/10
vivek at the reception. mary joy and the staff at sirocco provided friendly and helpful service throughout my stay. the team's attentiveness and care enhanced my overall experience.
0 Helpful
|
Show more
Cameron from Canada
true
Standard Room
3 nights in November 2025
|
Reviewed: November 23, 2025
9.3/10

a haven of care..

helpful staff breakfast buffet shopping mall
the staff were helpful, always ready to assist with any needs. i especially appreciated the attentiveness at the breakfast buffet, with many choices available. the hotel's direct connection to the shopping mall made access very convenient.
The room i was assigned had a view of the roof. I hoped for something a little more inspiring..
Facilities
9/10
the hotel boasts a large reception area, cute guests with a grand ambience. the pool area is a decent size. direct access to the shopping mall offers added convenience.
Rooms
9/10
the room was spacious and well appointed. daily housekeeping maintained a high standard of cleanliness. amenities included a refrigerator and complimentary bottled water provided each day.
Service
10/10
the check-in process was smooth. in-room dining service was efficient and the breakfast i ordered was excellent. the staff were particularly attentive during a medical isolation, delivering fruit and extra water.
0 Helpful
|
Show more
Elliot from United States
Single
Standard Room
4 nights in June 2025
|
Reviewed: July 19, 2025
6/10

Acceptable stay, some issues noticed

fresh food food shopping mall mall helpful staff staff poor housekeeping housekeeping body wash wash phone answering phone
The breakfast service was excellent. I enjoyed the variety of fresh food available. The hotel connected directly to a shopping mall. This was very convenient for accessing various shops and restaurants. The hotel staff was helpful during check in.
The housekeeping services were not great, I requested extra water but did not receive it. There was barely any body wash in the bathroom. I had difficulty in contacting housekeeping because nobody picked up the phone.
0 Helpful
FAQs
About Holiday Inn & Suites - Dubai Festival City By Ihg
What is the closest airport to the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg?
Dubai airport is located within a 45-minute drive (5 km) from the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg.
Can I leave my car in Holiday Inn & Suites - Dubai Festival City By Ihg parking lot for free?
Yes, Holiday Inn & Suites - Dubai Festival City By Ihg provides parking spaces for free.
At what time can I check-in at the inn?
At the inn, you can check in from 15:00 till 23:59.
What payment methods are available in the perfect 4-star Holiday Inn & Suites - Dubai Festival City By Ihg?
At the perfect 4-star Holiday Inn & Suites - Dubai Festival City By Ihg, guests can pay using Visa, JCB, and Discover as well as other payment methods.
What kinds of rooms does the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg offer?
The 4-star Holiday Inn & Suites - Dubai Festival City By Ihg offers such room types as Family Room, Junior Suite, and Premium King Room.
Is the Dubai inn equipped with amenities for persons with disabilities?
Yes, the Dubai inn provides wheelchair access and rooms with accessible facilities to improve the experience for the guests with special needs.
Does the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg offer rental services?
Guests will be able to rent cars directly from the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg.
Which facilities are provided in this perfect inn?
Top locations of this perfect inn include a ballroom and a convenience store, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
Do you have a pool at the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg?
Yes, the 4-star Holiday Inn & Suites - Dubai Festival City By Ihg features a heated pool.

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Check-in
23Jun
Check-out
24Jun
Rooms and Guests2 Guests, 1 Room